Secret Hour
Frequently Asked
Is the packaging discreet?
Yes. All orders are delivered in plain packaging with no product details visible from the outside. No brand name, no description — just your delivery.
How long does delivery take?
Processing takes 1–2 business days. Delivery across Pakistan typically takes 3–5 business days after dispatch.
What payment options are available?
We offer Cash on Delivery (COD) and Bank Transfer. Pay online via bank transfer and receive a 10% discount on your order.
What if I feel unsure before buying?
Take our Connection Quiz — it helps you find the right product for where you and your partner are right now. You can also reach us anytime via WhatsApp.
Can I return a product?
Returns are accepted only for damaged or incorrect items, reported within 48 hours of delivery. Items must be unused and in original packaging.
Is this suitable for newly married couples?
Absolutely. Secret Hour is crafted especially to help couples ease in, build comfort, and connect at their own pace — no awkwardness, no pressure.
What if we've been married for years?
Perfect. Our products are designed to bring back depth and presence, no matter how long you've been together. Many couples use them to break out of routine.
Do I need guidance to use the product?
No instructions needed. Everything is intuitive — just open the box together and let the evening find its own rhythm.
What if I need help or have questions?
Reach us on WhatsApp or through our contact page. We respond personally and promptly.
How can I contact you?
Via WhatsApp at the number on our contact page, or through the contact form at secrethour.pk/contact. We usually respond within a few hours.